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IF
THERE'S A PROBLEM WITH YOUR ORDER PLEASE LET US KNOW
IMMEDIATELY...we handle Error,
Return, Refund and Exchange issues on an individual basis so
we can provide you with the personal and courteous service
we've become known for. We'll let you know how to proceed
and what to expect when we reply to your email. Please
be sure to include your name and your order number
when corresponding with us. Thanks! |
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IF YOUR PACKAGE ARRIVES AND APPEARS
DAMAGED...email
customerservice@dbsretail.com
immediately and save the carton, packing material and
merchandise. We will enter a claim with the carrier and let
you know what steps to take next when we reply. |
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WE
STAND BEHIND OUR PRODUCTS 100% AND WILL REPLACE
AT NO CHARGE OR
REFUND THE PURCHASE PRICE*
FOR ANY MERCHANDISE YOU AREN'T COMPLETELY SATISFIED
WITH, NO QUESTIONS ASKED. REALLY!
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MERCHANDISE MUST BE
RETURNED BEFORE REPLACEMENTS/REFUNDS ARE ISSUED
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*SHIPPING
CHARGES ARE NOT REFUNDABLE
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NO RETURNS
WITHOUT OUR AUTHORIZATION & RMA NUMBER PLEASE!
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ANY RETURNS
RECEIVED WITHOUT AN RMA NUMBER WILL BE REFUSED
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